Privacy Policy

Redback Communications recognizes and respects your right to privacy. Our passion and business is to protect email and we will not compromise yours.

Redback Communications is committed to protecting your privacy online. We are also committed to providing you with the very best experience we can on our Web site. In order to enhance your experience at our site we gather certain personal information about you that helps us customise our content to your tastes and preferences. Please read the following policy to understand how your personal information will be treated as you make full use of our Web site. This policy may change from time to time so please check back periodically.

What information do we collect?

Redback Communications collects information in several ways from different parts of our Web site.

Redback Communications collects some personal information when you initially access our site. We may ask for your name, email address and password etc. The more information you share with us (and the more accurate it is), the better we are able to enhance and customize your experience on our site.

In addition to the information we collect upon your initial access to our site, we may ask you for personal information at other times, including (but not limited to) when you make a purchase through our online store, when you enter promotions, or contests and when you respond to a survey. For example, when you make a purchase through our online store, we collect several items of personal information, including your billing and shipping address, telephone number, credit card information, and any other information necessary to complete the transaction.

Wherever Redback Communications collects personal information, we make an effort to include a link to this Privacy Policy on that page.

What information do parties other than Redback Communications collect?

Some advertisers or Web sites that have links on our site may collect personally identifiable information about you when you access or utilise those links. Redback Communications does not control the collection or use of such information, and the practices of those advertisers and Web sites are not covered by this Privacy Policy.

What are "cookies" and how do we use them?

Redback Communications uses "Cookies" to track and record your preferences and activity on our Web site. Cookies are small bits of data that are sent to your browser and stored on your computer's hard drive. Your cookie may be set at various times during your interaction with our Web site. It is updated from time to time as you access the many different portions of our Web site. Each time you access our site, our server may deliver certain customised information to you based on the data stored in your cookie.

Some advertisers or Web sites that have links on our site may also use their own cookies.
We also collect IP addresses for system administration and to report aggregate information to our sponsors and advertisers.

What do we do with the information we collect?

Redback Communications primary goal in collecting personal information is to provide you, the user, with a customised experience on our Web site. The information we collect (including information contained in your cookie) may be used to provide such capabilities as personalisation services, interactive communications, online shopping, and personalised communication between you and the services you prefer. We may also use the information to estimate the size of our audience and measure certain traffic patterns, to track the progress and number of entries in our promotions and contests, to track visits to and business conducted at our online store, to notify our visitors about updates to our Web site, to contact you for marketing purposes, to contact you on behalf of certain third parties and deliver targeted advertisements that may be of interest to you. We may occasionally contact you with information regarding special events at Redback Communications. If you ever receive a type of communication that you would not like to receive, you will have the option to unsubscribe from such communication (usually at the bottom of the page).

With whom do we share your information and for what purpose?

Redback Communications does not sell, rent, or trade your personal information with others. However, when one or more of our business partners co-sponsor a service, promotion and/or contest, we may share some or all of the information collected in connection with such service, promotion or contest with the co-sponsor(s). If we intend to share such information, you will be notified prior to the collection of that information. If you do not want your information to be shared, you will be able to choose not to allow the transfer by not using or signing up for that particular service, promotion or contest.

In addition, when you make a purchase through our online store, or sign up to receive promotional items from us, we may share some of your personal information with third parties helping us to complete your transaction or send you the items you signed up to receive. When we share your information with such third parties, we will work to ensure that only the information necessary to complete your transaction is disclosed. Finally, we reserve the right to share your information with any affiliated companies or subsidiaries owned or controlled by Redback Communications, if any, provided that they are also bound by the terms of this Privacy Policy.

Your Consent

By using our Web site, you consent to the collection and use of your personal information by Redback Communications as outlined in this Privacy Policy.

Changes to our Privacy Policy

From time to time, we may change our Privacy Policy. We will post those changes on this page so that our customers will always be aware of what information we collect, how we use it, and under what circumstances we share the information with others.

Legal Information

Please respect our copyrights and licences. All information contained on Redback Communications is copyrighted.

Governing Law and Jurisdiction

This document is governed by and construed under the law in the State of Victoria Australia. Any legal action in relation to this document against any party or its property may be brought in any court of competent jurisdiction in the State of Victoria Australia. Each party to the Agreement irrevocably, generally and unconditionally submits to the non-exclusive jurisdiction of any court specified in this provision in relation to both itself and its property.